About Us
A charity making accessible travel, days out and holidays possible for people living with disability or complex illness.
Jumbulance is a charity that makes the impossible possible for people living with disability or complex illness. With our support team and volunteers, we enable accessible days out, holidays and life-enriching experiences on board our specially adapted vehicles. We deliver more than just transport, Jumbulance offers a lifeline, breaking down barriers, sparking friendships, creating adventure and giving every traveller a true sense of belonging. For many, we create memories that last a lifetime; for our volunteers, it's the chance to be part of something extraordinary. Together, we're building a community where everyone belongs and no one is left behind.
Voices
Age, disability and illness should not be a barrier to having a holiday or a day out
Our trustees
Our volunteer trustees bring expertise from health and social care, transport, travel, marketing and finance to guide the Trust.
Chairperson
Glen has been in bus and coach operations for nearly forty years and is currently responsible for managing a local authority-owned minibus company providing home to school SEND transport, Dial-a-ride, and social care transport. Glen joined the board in November 2023. Glen was appointed Chairperson in October 2026.
Founder and Honorary Life President
Since it was established in 2001, we at Jumbulance Trust believe that age, disability and illness should not be a barrier to having a holiday or a day out. It has been a privilege to serve for over 40 years and I am confident in the new team to steer Jumbulance, since my retirement in 2019.
Trustee
Caroline is a qualified physiotherapist with her own practice and is also founder and manager of Doris Jones Ltd, a company that specialises in the delivery of home care. She is an independent inspector for the Care Quality Commission. Caroline and her family travelled by Jumbulance to Lourdes in the early 1980s. She joined the Board in June 2022 and became Chair in May 2023. Caroline stepped down as chairperson in October 2026.
Finance Trustee
Eleanor is a Specialist Speech and Language Therapist and a Director of Magic Words Therapy Ltd. She has 15 years' experience in managing large teams, and overseeing the clinical, financial and operational aspects of an independent organisation. Eleanor joined the board in September 2023.
Marketing Trustee
Frankie is a Specialist Speech and Language Therapist and a Director of Magic Words Therapy Ltd. She brings experience of sales and marketing strategy to the Jumbulance Board as well as a passion for creating positive and inclusive organisational culture. Frankie joined the board in September 2023.
Travel Trustee
Neil owns award-winning travel agency Avocet Travel Management and brings a wealth of travel knowledge to the Jumbulance Trust. Neil joined the board in April 2024.
Health and Social Care Trustee
CEO of Abbots Care, Camille brings extensive experience in the homecare sector to the board.
Experience Trustee
Sarah has joined many Jumbulance trips and brings her valuable insight to the board, helping make future trips even better for our passengers.
Trustee
Jumbulance Trust currently has vacancies for trustees on its Board. We are particularly interested in persons with lived experience of disability and persons with skills and experience in Business Development, Volunteering or Fundraising. If you would like more information, please contact info@jumbulance.org.uk.
Our team
A dedicated staff team and volunteers. Press play to watch a short video where available, or read each person's story below.
General Manager
James oversees the everyday running of the Trust with over 15 years of experience in non-profit environments, both in the UK and overseas, along with recent experience in the transport sector.
Transport Manager
As an NHS manager working in digital services, Steve brings experience of service development and organisational change to the role, as well as the insight of being a regular Relief Driver for Jumbulance Trust over the last 15 years. He served as a Trustee from June 2022 to May 2023 and has been Transport Manager since November 2022.
Senior Driver
John has many years of driving with the original Across Jumbulances and with the Jumbulance Trust. John left the Trust in September 2022 and we are delighted that he has now rejoined us as our Senior Driver.
Senior Administrator
Billie has a background in office management and 8 years' experience in the health and social care sector. The opportunity to work for the Jumbulance Trust combines her organisational skills with her passion for creating meaningful experiences for all. Billie joined the team full-time in November 2023.
Travel with us, volunteer or support our work. We would love to hear from you.
Get in touch
Planning a journey, thinking of volunteering or just want to know more? Our team is here to help.
Click Enquire Here, complete the short form and we will be in touch with next steps.
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With the closure of Across its identity and logo are cared for by the Jumbulance Trust